Introduction
This Privacy Policy explains how MattressHub, an affiliate-supported review and comparison site operated by DW Online Solutions, collects, uses, and shares information when visitors access the site. It covers information gathered through pages, forms, links, and tracking technologies used to understand site performance, referral activity, and contact requests. This policy is intended to describe common practices in a straightforward way, though the exact data involved may vary depending on how a visitor uses the site.
By using MattressHub, visitors acknowledge that some information may be collected automatically and that certain third parties may process data for analytics, advertising, hosting, or communication purposes. Where local law applies, additional rights and disclosures may be available.
Information We Collect
MattressHub may collect information that visitors provide directly, such as contact form submissions, name, email address, message content, and any details included in a request. The site may also collect information automatically through cookies and similar technologies, including analytics events, page views, referral source data, and device or browser information.
In some cases, ad-platform click IDs and related parameters such as gclid, msclkid, wbraid, and gbraid may be captured when a visitor arrives from an advertising campaign. The site may also receive referrer data that shows the page or source that led a visitor to MattressHub, along with technical details such as operating system, browser type, approximate location derived from IP address, and general device identifiers. Many of these data points help site operators understand traffic patterns, though results vary based on browser settings, ad settings, and user consent choices.
How We Use Information
Information may be used to measure site analytics, understand content performance, support conversion tracking, and respond to contact requests. For example, form submissions may be used to answer questions, route inquiries, or follow up on issues related to site content or affiliate links. Tracking data may help identify which pages or referral sources generate interest, although individual experiences may differ and analytics results can be incomplete.
MattressHub may also use collected information to maintain site security, diagnose technical issues, and improve the presentation of content. In some circumstances, data may be used to support advertising attribution or affiliate reporting, but such reporting can depend on third-party systems and browser restrictions.
Third Parties
MattressHub may share or disclose information to third parties that help operate the site or support its business functions. These may include:
- Google Ads, for ad delivery, attribution, and campaign measurement.
- Microsoft Ads, for advertising and conversion tracking.
- Affiliate networks such as MaxBounty, DFO Performance, ClickBank, MaxWeb, and BuyGoods, which may process referral or conversion data related to affiliate link activity.
- The hosting provider, which may process server logs, security data, and technical access information.
- The email provider, which may process messages sent through contact forms or directly by email.
These third parties may collect or process data under their own terms and privacy policies. MattressHub does not claim control over how each third party handles information once it is shared or processed outside the site.
Cookies & Similar Technologies
MattressHub uses cookies and similar technologies to remember preferences, measure traffic, and support analytics and advertising functions. Cookies may be set by the site itself or by third parties such as analytics and ad platforms. These tools can help recognize returning visitors, track page interactions, and attribute clicks or conversions.
Visitors can usually manage cookies through their browser settings and, where available, ad-platform preference tools. Disabling cookies may reduce tracking, limit personalization, or affect some site features. Because browser controls differ, the effect of cookie restrictions may vary.
Your Rights
Depending on where a visitor lives, rights may include access to personal information, deletion requests, correction of inaccurate information, or the ability to opt out of certain targeted advertising or profiling activities. GDPR, CCPA, and similar laws may provide additional protections where applicable. MattressHub will review requests in line with legal obligations and the information reasonably available to identify the requester.
Some data may be retained or processed where necessary for legal compliance, fraud prevention, security, accounting, or legitimate business recordkeeping. If a request cannot be honored in full, the response should explain the reason when required by law. Individual experiences may differ based on jurisdiction and the nature of the request.
Data Retention
MattressHub retains information for as long as reasonably necessary to fulfill the purposes described in this policy, including analytics, security, recordkeeping, and responding to inquiries. Retention periods may vary depending on the type of information, the business need involved, and any legal or contractual requirement.
When information is no longer needed, the site may delete it, de-identify it, or retain it only in aggregated or archived form where permitted. Backups and system logs may persist for a period of time before being overwritten under routine technical processes.
Contact for Privacy Requests
For privacy requests, visitors may contact MattressHub by email at support@dwonlinesolutions.com. Requests may include access, deletion, correction, or questions about data handling.
Postal requests may be sent to:
DW Online Solutions
Suite 84, 949 Burke Rd, Camberwell VIC 3124
Because privacy requests can involve identity verification, the response process may require enough information to confirm the requester and the nature of the request. Response timing can vary depending on volume, legal requirements, and the complexity of the issue.